Regional MLS SafeMLS Token Replacement Policy

Lost Tokens

A $45 Token Replacement Fee will be charged to your account for a lost or stolen token. This fee is non-refundable.

If your lost token is found and returned to us, Regional MLS will credit your account $20 once we have received the lost token. It is the responsibility of the member to insure the token is returned in operable condition. Regional MLS is not responsible for tokens lost or damaged in the mail.

A $10 Reactivation Fee will be assessed for a token which has been reported lost or stolen but has been found and reactivated.

Effective December 1st, 2006 there will be a $15 shipping and handling fee for the mailing of tokens. This fee must be paid before shipment. You may also pick up your token at no cost at the following locations:

• Regional MLS: 8895 N Military Trail, Ste 301-D Palm Beach Gardens
• JTHS: 901 W Indian Town Rd Jupiter - MLS Coordinator, Midge Lacorte
• RASL: 6666 US highway One, Ste 1 Port St. Lucie - MLS Coordinator, Gloria Kimble

Defective Tokens

A Broken token must be received by Regional MLS or a participating association before you can receive a new token. It is the responsibility of the member to insure the token is returned. Regional MLS is not responsible for tokens lost in the mail.

A $35 Replacement Fee will be charged to your account for a token which has been broken due to misuse. The fee is non-refundable.

If you have questions or comments please email the or you may call them between 8:00am and 5:00pm Monday through Friday.